a) How long will it take for my order to arrive?

At BREW THE BLEND, we understand that waiting for your coffee or tea is like waiting for a masterpiece to be unveiled. Our dedicated team works tirelessly to ensure that your order is processed and shipped within 3 to 5 business days. Please note that delivery times may be affected by holidays, natural disasters, or conditions beyond our control. Rest assured, we will keep you informed of any delays.

b) Do you offer free shipping?

Yes, we believe that every coffee/tea lover deserves a taste of perfection without any additional costs. That's why we offer free shipping on all orders, regardless of the size of the bag or the number of products you purchase. Your satisfaction is our priority, and we want to make your coffee/tea experience as seamless as possible.

c) Can I track my order?

Of course! We want you to be as excited about your coffee/tea's journey as we are. Once your order is on its way, we will provide you with a tracking number. This way, you can follow your package's progress and anticipate the moment when you can savor the exquisite flavors of our meticulously crafted coffee/tea blends.

d) What if I need to change my shipping address?

We understand that life can be unpredictable, and sometimes plans change. If you need to update or change your shipping address, be sure to get in touch with our customer support team at shipping@brewtheblend.com as soon as possible. We will do our best to accommodate your request and ensure that your coffee finds its way to the right destination.

a) How can I contact customer support?

We are here to assist you every step of the way. If you have any questions or concerns, please don't hesitate to reach out to our customer support team at info@brewtheblend.com or call us at 1(216) 372- 3283. We are dedicated to providing you with an exceptional coffee experience and will be delighted to assist you.

b) Can I return or refund my coffee?

Due to the perishable nature of coffee, we do not accept returns or refunds unless there is an issue with the delivery, such as damage. However, if you receive the wrong item or there is an error on our end, we will take full responsibility and send you the correct item at no cost. Please refer to our Return & Refund Policy for more information.

c) What if my order is damaged during delivery?

At BREW THE BLEND, we take great care in packaging your coffee to ensure it arrives in perfect condition. However, if you receive a damaged delivery, don't hesitate to get in touch with us within 48 hours of receiving your order. We will require photos of the damaged items to process a replacement. Your satisfaction is our priority, and we will make sure you receive a fresh and undamaged package.