Shipping policy
Order Processing and Shipping
COFFEE & TEA
- We roast the beans the same day AFTER you place an order.
- All orders ship for FREE. No matter the size of the bag or if it is a single product, YOU are our priority for us.
- Your order ships in 3 to 5 business days. BtB guarantees freshness as our coffee is roast-to-order.
- Once your product is on its way, we will send you the tracking number.
- Estimated delivery times may be affected by holidays, natural disasters, or conditions beyond our control.
- If the delivery time for your order is affected, we will use the information provided to notify you of the delay.
- We do not expect to have items on backorder. However, the product detail page will reflect the anticipated shipping timing if that occurs.
- If we need to update or change the shipping policy in the future, we will use the information provided to inform you.
BODY & BEAUTY
- Shipping for Body & Beauty products is calculated at checkout. There are two shipping options to choose from.
- Your order ships in 3 to 5 business days.
- Once your product is on its way, we will send you the tracking number.
- Estimated delivery times may be affected by holidays, natural disasters, or conditions beyond our control.
- If the delivery time for your order is affected, we will use the information provided to notify you of the delay.
- We do not expect to have items on backorder. However, the product detail page will reflect the anticipated shipping timing if that occurs.
- If we need to update or change the shipping policy in the future, we will use the information provided to inform you.
For the Return / Refund Policy, please review the policy.